I ordered a Freeview PVR at a ludicrously cheap price from Morgan Computers earlier this week, charging it to my Nationwide BS Visa credit card.
Unfortunately the card transaction was declined - which I found odd, so being the sad old git I am, I contacted the Nationwide to see what had happened.
The transaction failed because the wrong card expiry date was quoted on the e-tailer transaction form. Except that it was the right expiry date, and the Nationwide call centre person agreed.
"This does happen," she says.
Apparently the problem is caused by a programming issue on the Nationwide computer system.
A crud bit of programming in other words.
So why do I use Nationwide?
Because despite their being a parochial institution with a crap IT system that refuses card transactions seemingly at random (I'm not alone in being aware of this, it seems), the Cash Reward Visa card account is a good deal.
So good in fact that the Nationwide has withdrawn the account for new customers...