Small Businesses Fail to Keep Pace with technological change : Report

Recent research conducted by Lloyds TSB Business and the SERTeam from The Open University points to the fact that Britain's small businesses are slow to embrace technological change.

Figures published show that nearly a quarter of small firms acknowledge that they find it hard to keep up with technological change, a whopping 13% still don't use email and 30% do not see the Internet as their (primary) source of information.

It does not come as a surprise then that nearly half of them do not see technology bringing improvement to their working environment.

But even then, small businesses surveyed are keen to acknowledge the growing importance of IT in their businesses. Almost half of them say that it has helped cutting costs and the same amount credit technology was vital to keep their business competitive.

With the falling cost of IT services and equipment, half of small businesses have manage to spend on average around £400 monthly on computers, software and internet connections.

According to Stephen Pegge, head of communications for Llyods TSB Businesses, ‘Small firms have tended to limit their use technology to communicate and organise information, but, have been slower to wake up to the opportunities these tools might present for purchasing, production and distribution.’