I am a regular eBayer. Recently I have noted that fraudsters have resorted to account theft and more sordid schemes in order to defraud people on eBay and to me, it seems that eBay is not doing enough to prevent this.
Because eBay relies on goodwill and trust for most, if not all of its transaction, then loss of trust in the whole process can be deadly for eBay's business worldwide.
To illustrate this case, here are two cases that show how far fraud can go and just how serial fraudsters are now operating.
The first fraudster had hijacked the account of Jennynstan, which at some point had a positive feedback score of 257. Jennynstan was selling relatively cheap laptops and I was looking at purchasing one of them for around £210 or so.
However, things went awfully wrong. I first found out that all of the products' description were ripped off from one American website, in this case Tigerdirect. Basically, the description was copied verbatim. You can find out an example here and here.
Then, I then used eBay to contact a few of the "lucky" customers who left positive feedback about their transactions with Jennynstan but none replied.
Using a little-known feature of eBay, I found out that Jennynstan sold nearly £10,000 worth of laptops and accessories on eBay to 27 customers. A few hours later, negative feedback came pouring in as buyers found out that they were conned out of their money.
Unfortunately for them, they paid by bank transfer, without going through Paypal and have therefore almost no chance of recovering their monies.