Scalix Corporation and SugarCRM yesterday announced that their mutual customers can now integrate their Linux-based messaging from Scalix with their customer relationship management (CRM) system from SugarCRM, using multiple versions of Microsoft Outlook, for a fully integrated, server-to-server CRM and messaging solution.
The integration allows their mutual customers to move seamlessly – within a complete Linux environment – between their primary Outlook desktop email client, SugarCRM software and Scalix’s Linux-based Mail Server, assuring more efficiency and accuracy in managing sales leads by their customers.
The companies are collaborating to bring further integration between Sugar and Web-based messaging, giving enterprise sales teams the richest possible environment for managing their sales leads and customer accounts.
Scalix’s integration with SugarCRM is enabled by Scalix’s full, native support for Microsoft Outlook 2000, 2002 (XP), 2003 as well as support for Mozilla Thunderbird® clients.
By running the Sugar Plug-in for Microsoft Outlook, Sugar edition and Scalix users will receive advanced, integrated functionality. Available today and in the near future:
- Full ability to sync shared information between Sugar and Scalix, including contacts, calendar items and tasks
- Email archiving from the Scalix inbox into Sugar
- Rules-based sync of designated customer contacts, messages and appointments
- Integration with Scalix’s award-winning AJAX web client, called Scalix Web Access (SWA), will be available in Scalix’s next release. SWA is so fully featured that many of Scalix’s users around the globe are using it as their primary email client.