SMB Continue to Fuel Hosted VoIP Market

Hosted VoIP telephony has experienced another year of steady growth, as the small business market continues to be the sweet spot with most deployments in the 20-to-50 seat range, reports In-Stat.

Hosted VoIP will continue to experience dynamic growth over the next few years, with projected revenues exceeding $2 billion by 2010, the high-tech market research firm says.

“As business managers assess their resident ability to deploy and manage enterprise-like VoIP services, many are finding themselves lacking the capital and expertise required,” says David Lemelin, In-Stat analyst. “As a result, hosted VoIP solutions are becoming more attractive.”

Recent research by In-Stat found the following:

* In-Stat projects US hosted VoIP seats in service will continue to grow steadily to over 3 million in 2010, up from 373,000 in 2006.

* Cost savings remains the primary attraction to hosted VoIP solutions, but the value associated with business-grade solutions is resonating more strongly among businesses that are willing to pay for them.

* Multi-location businesses and those with mobile or distributed employees are most attracted to hosted VoIP solutions.

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