Hosted VoIP telephony has experienced another year of steady growth, as the small business market continues to be the sweet spot with most deployments in the 20-to-50 seat range, reports In-Stat.
Hosted VoIP will continue to experience dynamic growth over the next few years, with projected revenues exceeding $2 billion by 2010, the high-tech market research firm says.
“As business managers assess their resident ability to deploy and manage enterprise-like VoIP services, many are finding themselves lacking the capital and expertise required,” says David Lemelin, In-Stat analyst. “As a result, hosted VoIP solutions are becoming more attractive.”
Recent research by In-Stat found the following:
* In-Stat projects US hosted VoIP seats in service will continue to grow steadily to over 3 million in 2010, up from 373,000 in 2006.
* Cost savings remains the primary attraction to hosted VoIP solutions, but the value associated with business-grade solutions is resonating more strongly among businesses that are willing to pay for them.
* Multi-location businesses and those with mobile or distributed employees are most attracted to hosted VoIP solutions.