Wireless Application Protocol or commonly referred to, as WAP is a set of communication protocols that enable small communication wireless devices like cellular phones, handhelds, and PDA’s to access the Internet. The Internet access can be used to check the mail, browse the net, or check the stock portfolio and more such services. A WAP service is also a special service to the customers who would like to check their stock portfolios or finances on the move.

WAP also represents a convergence of personalized services related to Commerce and the internet. It is a very important trend that is increasingly being adapted by many portals and companies and also is an good way of increasing the customer satisfaction by providing him up to date information on any services they like.