Operators Must Ensure Business IT Systems Fit the Bill, Says Mason

“OSS and BSS are critical to the commercial success of service providers, but the risks involved in implementing systems often result in operators delaying the decision for as long as possible,” says Steve Lewis, Senior Consultant at Mason. “While the core and access networks are undergoing radical change, OSS/BSS modernisation is being delayed. However, legacy systems that are designed for per-minute-based services and are simply not sufficient for the next generation, will cost operators more in the long run should they continue to ignore them.”

Lewis argues that some operators are struggling to take stock of the rapid transformation currently taking place in the market.

The shift to IP networks for both fixed and mobile service providers and the opportunities and threats that service convergence brings are rapidly changing the structure of the market.

Barriers to entry are rapidly being eroded by new technologies.