CustomerReach 4.0.228

It is a desktop instant messenger for chatting with Web site visitors.

CustomerReach offers unique benefits such as a supervisor monitoring option and the ability to have more than one agent in a chat.

Rather than using html polling to check periodically for online customers, CustomerReach uses a socket connection, which allows the software to perform more efficiently and reliably with lower latency.

The result is smoother, faster communication.

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