Wireless services, a hit with National Express commuters

The East Coast Main Line railway operator, National Express, has sen the number of travellers connecting to its free on-train Wi-Fi service triple since it was introduced last December.

More than 100,000 people have accessed the service in January alone; National Express, which took over from Gnet, used to charge £4.95 per hour to connect to the line which means that they are expected to lose at least £1.7 million per annum based on December 2007 figures.

“The popularity of the service has surpassed our expectations and had a positive impact on people’s journeys," said Alan Hyde, National Express East Coast's head of communications.

A survey carried out by the company showed that 85 percent of customers who carry a laptop use the free service.

The East Coast Main Line connects London King's Cross to the east Midlands, Yorkshire and Humberside, north-east England and Scotland.

Stagecoach has also introduced free Wi-Fi connection for customers who travel on its Oxford Tube shuttle although they will experience a small disruption between Junction 5 and 6 of the M40.