HSBC, one of the world's biggest banks, could face an investigation by the Financial Services Authority (FSA) watchdog after it acknowledged having lost a CDROM containing details of 370,000 of its customers.
The embarrassing mistake mirrors what happened to the HMRC back in November (read UK.Gov admits huge ID cock-up); in this case as well, third party couriers were involved and the disc went missing for nearly a month before staff raised the alarm.
According to various reports, the disc contained the name, date of birth and insurance cover level of customers who have a life assurance at the bank.
No address or bank account details were in the list according to HSBC, which should minimise the risk of identity fraud but would still attract a hefty fine from the FSA.
An HSBC spokesman said that "The reinsurer we sent it to [from their Southampton Offices] is doing a thorough search for the disc. We will do anything we can to find it."