The Paperless Office - Fact or Fiction

According to analysts we are seeing a marked slowdown in paper sales which they attribute to advances in digital databases and communication systems, employment trends and a generation of office workers who are more comfortable with the new technology.

Over the past decade there are many companies who have embarked on a programme to transition to a completely ‘paperless office’. Thanks to new technologies, the processing departments who were dealing with immense volumes of paper communications which were being both stored - and subsequently lost - in archaic filing systems are now managed electronically.

In addition, to reduce paper use, some companies have been developing technologies to combine digital and paper capabilities. One example is the development of electronic paper - thin digital displays that respond to a stylus, like a pen on paper.

Many of us have already made at least a partial move to a paperless office, by using and storing information electronically and of course working through the Internet. Maybe our aspirations for a truly “paperless” office can be achieved.

Oceanus is a systems integrator and customer management specialist; providing comprehensive document and case management solutions for customer acquisition and customer service environments in Consumer Finance, Telco's and Utility companies.