Google Backtracks On Google Voice Voicemail Privacy Issue

In a move aimed at addressing privacy concerns of people using its Google Voice telephony service, the search engine giant has quickly acted to modify the service in order to prevent transcripts of voice conversations from appearing in search results.

It is interesting to note that Google Voice facilitates users in placing their voice transcripts on to their web pages for sharing information with others; however when these transcripts started making their way into search results, concerns about privacy were quick to crop up.

The feature had been available on Google Voice since it was launched in March this year, however the matter came into focus this Monday when influential tech news website Engadget, reported the issue.

Addressing such concerns, Google has tweaked the service in manner that users can restrict their voice transcripts from appearing in search engine results and prevent them from being indexed by search spiders.

Acknowledging the concerns expressed by it users, Google in statement mentioned "We can certainly understand people would want to make their voicemails public on their own sites, but not necessarily searchable directly outside of their own website."

The alacrity with which Google responded to the issue is welcomed sign and it will probably go down well with many of its users who expect the company to uphold its much vaunted standard of providing exceptional service.

Our Comments

Don't do Evil is Google's motto and one which it is expected to follow rigorously. Privacy has been a thorny issue for Google because of the amount of data the search engine giant crunches every day on millions of people worldwide.

Related Links

Google removes Google Voice messages from search results

(Telegraph)

Google gives Voice users ability to not share their messages

(Register)

Google Now Hides Google Voice Voicemail

(PC Mag)

Google Tweaks Voice to Keep Voice Mail out of Search Results

(PC World)