Report says most data centres understaffed

Insecurity outfit Symantec today released the findings of its 2010 State of the Data Center study.

Now in its third year, the study found that mid-sized enterprises (2,000 to 9,999 employees) are more likely to adopt cutting-edge technologies such as cloud computing, deduplication, replication, storage virtualisation, and continuous data protection than small or large enterprises to reduce IT costs and manage increasing complexity.

Further, mid-sized enterprise data centers show more activity, with more IT managers predicting major changes to the data center and new applications in 2010. Mid-sized enterprises also place a higher importance on staffing and training than their small or large enterprise counterparts.

The study is based on surveys of 1,780 data center managers in 26 countries in November 2009.

"Although mid-sized enterprises tend to evaluate and adopt new technologies at a faster rate than larger organisations, they still face similar data center complexities that are compounded by adopting new initiatives," said a spokesman. "Standardising on cross-platform solutions that can manage new technologies and automate processes will drive immediate cost reduction and make their jobs easier in the long run.”

The study says that mid-sized enterprises are more aggressive and pioneering than either small or large enterprises and are more likely to adopt new technologies like cloud computing

One-third of all enterprises say staff productivity is hampered by too many applications. Adding to the complexity is the continued increase in data causing 71 percent of organizations to consider data reduction technologies such as deduplication.

Security, backup and recovery, and continuous data protection are the most important initiatives in 2010, ahead of virtualisation.

Staffing and budgets remain tight with half of all enterprises reporting they are understaffed.

Finding budget and qualified applicants are the biggest recruiting issues. Seventy-six percent of enterprises have the same or more job requisitions open this year.

There continues to be room for improvement in disaster recovery. One-third of disaster recovery plans are undocumented or need work and important IT components, such as cloud computing, remote office and virtual servers are often not included. Almost one-third of enterprises haven’t re-evaluated their disaster recovery plan in the last 12 months.

Virtual machine protection continues to be a focus for enterprises, with 82 percent of enterprises considering virtual-machine technologies in 2010. Respondents cited granular recovery within virtual machine images as the biggest challenge in virtual machine data protection.