Apple Acknowledges Issues With Macbook Hard Drives

Apple Inc. has launched a Repair Extension Program, under which the Cupertino based company will extend the warranty on some of the defective MacBooks that were sold from 2006 and 2007 and has also said that any defective hard drives will be replaced by the company free of charge.

The company wrote on the Apple support page that 'that a very small percentage of hard drives' that were used in the MacBooks were prone to failure.

Apple advised that affected customers should immediately contact Apple or an Apple Authorized Service Providers in order to benefit from the program.

However, Apple also specified that people who are not experiencing the problem in question need not call Apple or any other authorized dealer regarding the hard drive problem.

The company said that if a MacBook is experiencing random hard disk failures and a flashing question mark appears on screen when the MacBook is turned on, the device is suffering from a defective hard disk.

In order to make amends for the inconvenience caused by the defective hard drive, Apple is willing to reimburse those customers who have paid to repair their defected hard drives.

Our Comments

According to Apple, the 13 inch black and white MacBook models with processor speeds of 1.83GHz, 2GHz, or 2.16GHz and hard drives with the capacity of 60GB, 80GB, 100GB, 120GB, or 160GB are prone to the hard drive failures.

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