Apple Acknowledges iPad WiFi Issues But Blames Routers

Apple has confirmed that some iPad owners have been having recurring issues with WiFi connectivity but was quick to shift the responsibility onto third party routers.

The company updated its support pages on Monday and added that "Under certain conditions, iPad may not automatically rejoin a known Wi-Fi network after restart or waking from sleep".

This, it acknowledges, is caused by "some third-party Wi-Fi routers that are dual-band capable when using the same network name for each network or using different security settings for each network".

Arguably, the fix appears to be a simple one according to Apple. Create separate WiFi network names to identify each band and reduce the possibility of incompatibilities.

The support page adds that users must ensure that the same security type is used throughout and advises that if the issue persists, they should reset their network settings on their iPads.

Some users however have pointed out that Apple's solution cannot be applied to every router on the market, the Netgear WRN2000 being apparently one of them.

Another way of tackling the problem is to set the brightness to a minimum and if the issue appears again (i.e. no autoreconnect), just increase the device's brightness and the iPad will apparently reconnect automatically.

This hints at an issue associated with the power management of the tablet and could prove to be a tough nut to crack especially if it is hardware related. It will be interesting to see whether Apple will deliver any software updates before the next iPhone is launched.

Our Comments

On the page entitled "iPad: Troubleshooting Wi-Fi networks and connections", Apple engineers say that if iPad users can't access their networks, they should just try to move nearer to their WiFi routers or hotspots.

Related Links

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