Sony Xperia Z3 design, specs, and launch rumours: LIVE

Feedback

Amazon Refunds PS3 User Following "Other OS" Removal

HardwareNews
by Desire Athow
, 11 Apr 2010News

Online retailing giant Amazon has apparently refunded at least one customer who purchased a PS3 gaming console and subsequently lost the ability to run an alternative operating system after updating to the latest firmware.

According to online PS3 news outlet, Playstation University, Iapetus, the moderator of popular gaming forum Neogaf, successfully convinced Amazon to refund him £84 because this functionality had been removed.

He cited the European Directive 1999/44/EC which was voted by the European Parliament back in 2002 and which extends the compulsory standard guarantee on consumer goods to two years (ed: really?) as well as introducing the "fit for intended purpose" concept.

The law also contains a clause that makes it problematic for manufacturers like Sony to remove any feature that was initially advertised, for up to six years after the purchase.

Iapetus got the refund from Amazon without even giving back the console and even though the 60GB model (Premium Version) was out of warranty. It is likely that Amazon will pass on this cost - which represents 20 percent of the original buying price - to Sony directly.

Even more interesting is the fact that Amazon did not even take into consideration the fact that it could potentially have accounted for depreciation to devalue the original £410 buying price.

Our Comments

Our sister website ThinQ asked for some comments from Sony UK over the report that it had issued this refund and was told that Sony has the right to revise the PS3 settings and features in order to prevent access to dodgy content.

Related Links

Amazon Issues Refund on PS3 'Other OS' Removal

(Spong)

Sony says sorry for Other OS take-down

(Thinq)

PS3 owner gets refund for loss of Other OS feature

(T3)

Amazon's PlayStation refund may set precedent

(Techradar)

PS3 owner gets Other OS refund

(Eurogamer)

Topics
blog comments powered by Disqus