The UK's Communication Workers Union has decided to go ahead with plans to organise a strike ballot among BT workers, despite receiving a revised offer on pay and incentives.
BT made the revised offer in an attempt to resolve a long-standing pay issue between itself and the union.
BT bosses have expressed "surprise and disappointment at the union's reaction to the company's latest offer, saying that its pay deal was more generous than offers that the union had accepted from competitors.
BT offered to pay employees 5.1 per cent of revenue generated over a period of 21 months, along with additional one-off payments and guarantees over job security.
The Communication Workers Union had asked for a 5 per cent deal over one year, not the 5.1 per cent over 21 months that BT has offered.
Speaking to the Press Association, a BT spokesperson said: “Our offer is considerably more generous than those they've accepted elsewhere, including at some of our competitors. Our offer is considerably more generous than those they've accepted elsewhere, including at some of our competitor.”