Microsoft has confirmed that a number of gamers cannot play Halo: Reach on their Xbox 360s.
Microsoft has confirmed that there is a small percentage of Halo: Reach players who are experiencing trouble while trying to play the game on their Xbox 360 console, tech news site The Inquirer reports.
The software giant said: "We are aware of a very small number of customers reporting that their copy of Halo Reach is causing a 'disc read' error. Those affected should contact Microsoft customer support."
According to the statistics displayed on the forum page of game manufacturer Bungie, the total game time has already accumulated to more than 2,000 years within six days since its launch, with over 31 million games having been started in that time.
"We feel your pain (we want you to play Reach, too!). If you're receiving a disc read error with Halo: Reach, or any other title for that matter, Microsoft customer support is your path to resolution," wrote Bungie on its website.