Virgin Media P2P Traffic Management Upsets Gamers

UK ISP Virgin Media has been trialling a new traffic management system that throttles upstream speeds on P2P networks and newsgroups, upsetting a number of users in the process.

The company already throttles download speeds during peak hours to provide a consistent broadband experience across its network.

Virgin said in a post that the new traffic management policy would be trialled for a period of one week starting March 2nd between 17:00 PM and 00:00 AM (12:00 and 00:00 at weekends).

“Between these times, P2P and newsgroup upstream traffic will be managed in a similar way to our current downstream traffic management. If the trial is successful we'll launch the new policy immediately,” the company explained.

Virgin Media also invited users to give their feedback about the trials and let the company know if their online gaming experience was being affected, as most online gaming platforms rely on P2P networks.

It was clear that after a while gamers in particular were not at all happy about the trials and expressed their displeasure on the company's user forums.

One irritated user said “I looked at my latency in game and it was varying from 560ms to 15,000ms, same again today. Is it a coincidence this is happening at the same time you start your trial? I don't think so. I pay money for a service from yourselves and you're failing.”