Mobile Number Transfers Take One Day Under New Rules

New guidelines established by Ofcom will enable mobile users in UK to port their phone numbers to a new service provider within 24 hours.

Earlier last year, UK telecommunications regulator Ofcom had announced new guidelines under which mobile number transfers would take half the time they had taken previously.

Before the newest guidelines came into effect, a minimum of two days was required in order to switch to a different service provider without changing the number.

Users also had to obtain a Porting Authorisation Code, which either came by letter or was given over the phone. PACs usually took two days to reach the end user, but under new rules effective from today, they must be delivered over the phone immediately or via text message within a maximum of two hours.

However, there has been no change made so far regarding the validity period of PACs. Customers still need to give the code to their new provider no later than a 30 days after receiving it.

Ofcom also issued a warning to users that in spite of being much easier than it was before, mobile portability by no means guarantees a better deal or improved coverage on the new network. A recent study, approved by ofcom, indicated that Britons spend £5 billion too much on mobile phone bills each year, by choosing the wrong tariffs.