Jawbone Says Sorry Over UP Wristband Issues, Offers Full Refund

Jawbone has confirmed issues with its Jawbone UP wristbands and has declared that the company has implemented a no-questions-asked guarantee for returns whenever users come across such a device.

Unhappy Jawbone UP customers will be able to visit the Jawbone UP page on their official website and get their refunds without the need to answer anything.

The customers are given two options by the company. One, they return the UP wristband and take full refund or simply keep it but, still get a check for the current purchase price that is presently pegged at $99.99, reported PC Mag.

The UP was introduced in the month of November, 2011 and according to Jawbone, the device is made to help changing the lifestyles of consumers. The device is a narrow wristband that can monitor sleep and exercise patterns, which is similar to communicating with a system or mobile app for optimising user's health.

Even though the idea behind the device was very commendable, it faced few flaws like poor battery life and problem of syncing. Jawbone is not producing any more of these devices but, is still offering app updates.