Plusnet users are back to normal broadband speeds after the company posted what it describes as a temporary fix - though no word on how long it will last.
Problems began this morning for those on Plusnet networks - yours truly included - with internet speeds dropping to less than those of 56k dial up. The Yorkshire based ISP posted a statement shortly after the problem arose, stating that it was being investigated.
"We are currently investigating a problem that has arisen during maintenance of our traffic management platform. Customers will likely experience slower speeds than normal due to being assigned a default profile. Our network engineers are investigating this issue and we will provide a further update once we have more information. Sorry for the inconvenience caused by the temporary low speeds."
Fortunately it didn't take long for a fix to be put in place, but for now it's described as temporary. This was posted on the service information page, with promises of more updates coming soon.
"This is an update to our previous announcement regarding slow speeds and data transfer issues. Our engineers have applied a temporary solution and many customers are reporting that they are seeing speeds improve."
"We are continuing to investigate the root cause and will update this service status once we have more information."
"Apologies for the inconvenience this has or may be causing you."