When Nokia pushed its new flagship smartphone, the Lumia 900, out in the States, it immediately hit a problem which one analyst compared to stalling the car on the grid at the start of a race.
The phone’s flaunted super-fast 4G connectivity made the problem more embarrassing, given that the issue was the internet connection dropping out due to a software bug, leaving it less than super-fast at times.
However, credit where it’s due, Nokia has acted very quickly in issuing a fix for this problem.
The firm issued a statement to say: “The update is now available. Consumers now have the opportunity to update their AT&T version Nokia Lumia 900 software.”
Nokia had previously promised the update “on or around” today, so it’s good to see it arriving on schedule. Owners have two options – to grab the update from Zune, or take their handset back to an AT&T store to swap it for a new one (the deadline for the latter is the 21st of April, however).
As a goodwill gesture, the Finnish firm has also offered a $100 AT&T bill credit to everyone who has bought a Lumia 900, or will do before the 21st of April, to make up for any inconvenience. So if you were thinking of taking the Lumia plunge, now’s a good time to dive in.
It’s not surprising that Nokia has acted so quickly and thoroughly to rectify the problem, given that the company needs to break back into the US smartphone market with Windows Phone.
Source: ReutersLeave a comment on this article