HTC has acknowledged that its flagship One X handset suffers from hardware problems related to its Wi-Fi connectivity.
The device's internal antennae connections are reportedly defective, leading Wi-Fi connectivity to drop unless the phone is squeezed in a certain way. Some users posting in the XDA Developers forum reported they had come up with a fix by soldering the relevant components, while others said they had sent the phone back to HTC for repairs.
In a statement, the Taiwanese company said it was aware of the problem and was working to fix it, possibly through a redesign.
"After investigating isolated reports of WiFi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the WiFi antennae connection points. While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future. HTC is committed to making sure every customer has a great experience and we apologize for any inconvenience this issue may have caused while we conducted a thorough investigation," the company wrote.
The HTC One X was released in March to generally positive reviews and has largely been billed as a rival to Samsung's beloved Galaxy S3. Shortly after it hit the market, some reviewers feared the device might have a screen flex flaw.