BT and Lego Group recognised at Gartner 2013 BPM Excellence Awards

Technology research and advisory specialist Gartner has recognised a trio of top companies at its 2013 BPM Excellence Awards.

The firms were singled out for their achievements in business process management (BPM) at an intimate awards ceremony held in the ballroom area of London's Westminster Park Plaza Hotel.

"This is a way to show everyone what kind of results can be achieved. We hope that this gives you something to aspire to - to act to create a new vision for your organisation," said Gartner research VP Bruce Robertson at the event.

BT Global Services was the first to stride into the spotlight, receiving the award for Best Outcome Driven by BPM. Gartner said that BT achieved cost savings of some £27 million over the last two years through clear identification of targets, regular project health checks, and frequent consultations with partners.

The prize for Best BPM Organisation went to the Lego Group. According to Gartner, the company excelled at user base engagement, knowledge sharing and collaboration in the workplace, managing to boost revenue whilst improving both customer and employee satisfaction.

Bringing the proceedings to a close, the gong for Most Effective Use of BPM Technology went to online insurance firm Verti. Its case management driven approach to business processes resulted in a 41 per cent cost saving in clerical work, Gartner said. Credit Suisse received an honourable mention for this award.

The BPM Excellence Awards were held as part of the Gartner Business Process Management Summit 2013.

ITProPortal also attended the recent Gartner Identity and Access Management Summit, where our security expert Will Dalton got the low down on 'longlining,' a powerful new form of phishing attack that is on the rise.

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