Google Nexus 7 owners left in the dark by battery bug

Google Nexus 7 owners are still being plagued by a bug that diminishes battery life and causes the device to shut down randomly with the firm admitting that it is yet to find a fix for the problem.

Related: Rumours mention LG Nexus 10 tablet

The bug, which first appeared with Android 4.2 Jelly Bean, causes the phone to “die randomly” as well as lengthen the charging time from two-and-a-half hours to eight hours, according to Android Origin.

“Thank you for your continuous patience as our team looks into this issue. If you’re having trouble starting up or charging your Nexus 7 tablet, try leaving it charging for a while using the charger and cable that came with the tablet,” read a statement from Google acknowledging the problem. “If it still won’t start up after it’s been charging for a while, please see this Help Center article for some additional tips.

“If you’ve tried the suggestions in that Help Center article and are still experiencing problems, please contact the company you purchased your tablet from for additional assistance. If you purchased your Nexus 7 directly from Google you can learn more about contacting the Google Play support team [here].”

Android 4.4 KitKat first arrived on the Nexus 7 just days after its release at the back end of October and was delivered as an over-the-air update to all versions of the tablet shortly after this.

The new OS version offers various significant upgrades on its predecessor including support for devices that boast just 512MB of RAM to enable the company to address the high level of fragmentation present on Google Android as a whole.

Related: Google Nexus 7 (2013) review

Meanwhile the latest version of the Nexus 7, which was released in July 2013, has been lauded for its low price point and high number of features that are packed into the body of the device. This includes a sharp 1,920 x 1,200 pixel display as well as a Qualcomm S4 Pro quad-core processor clocked at 1.5GHz with either 16GB or 32GB of internal storage depending on the model chosen.