Managing Innovation and Disruptive Technologies in Retail

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Viewer Takeaways

  • How retailers should think about innovation
  • How to develop the right technology mindset for managing and delivering innovation
  • What techniques can be employed in managing and delivering innovation
  • How to build a business partnership in delivering innovation

Innovation is something all organizations must undertake in order to remain competitive, and as such it could mean that innovation is viewed differently across companies and industries. In this session you’ll hear about how Starbucks Technology manages innovation; what steps and activities are followed, what processes and techniques can be used, success measures and how plans are developed. We’ll also look at how the business units are engaged in the process to ensure there is a partnership in managing and delivering innovation.

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