Poor document management often to blame for compromised sensitive information

A new study from Accusoft has revealed that 34 per cent of IT managers have had sensitive information compromised as a result of poor document management.

A new study has revealed that more than 34 per cent of IT managers have had sensitive information compromised as a result of poor document management.

The study, which was conducted by the image solution development company Accusoft, was aimed at uncovering the standard workplace practices of organisations concerning how they managed their documents. The company surveyed over 100 IT managers and 250 full-time employees in the US in order to better understand workplace practices around document management.

According to those surveyed, 90 per cent of IT managers reported that they were confident that they had the necessary tools to protect their organisations' documents. However, 34 per cent admitted to having had sensitive information compromised due to poor file management practices.

Vague document management processes also affected employees working for the organisations that Accusoft studied with 66 per cent of employees saying that two to three versions of a document were created before it received final approval. It was also revealed that 20 per cent of employees had no ideas as to what document tools their employer used.

Accusoft's CEO, Jack Berlin explained the company's reason for conducting the survey in the first place, saying: “It's important for us to understand where companies are struggling when it comes to document management. Accusoft sets out to help solve those problems, and by gathering data around these challenges, we can continue to create tools that address top business challenges and enhances the document lifestyle process.”

The study also investigated the bring your own device (BYOD) movement which has grown in popularity in recent years. According to Accusoft's data, 74 per cent of organisations have implemented some form of a BYOD policy though only half require their employees to have their devices checked by the IT department.

Berlin also explained why the study could be useful to organisations, saying: “Our ultimate goal is to improve business productivity. In the study, we offer actionable solutions for organisations to fix broken processes and ensure document security.”

Image Credit: SFIO CRACHO / Shutterstock


Anthony currently resides in South Korea where he teaches and experiences Korean technological advances first hand.