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T-Mobile Slammed by Advertising Body For Mobile vs Fixed Broadband comparison

T-Mobile Slammed by Advertising Body For Mobile vs Fixed Broadband comparison

15 October, 2008, by Desire Athow



Tags: ASA, Advertising, t-mobile


Mobile phone company T-Mobile has been criticised for saying that mobile broadband users could expect the same level of speed and quality of service as fixed line broadband.

However, the advert drew a complaint from a technically-aware geek who said that the "ad misleadingly implied mobile broadband was of similar speed and quality to home broadband."

T-mobile argued that the advert was highlighting the fact that whatever you can do with your fixed line broadband can be achieved on a mobile broadband connection.

But the Advertising Standards Agency rightly pointed out that T-Mobile will not allow popular activities such as Peer to Peer or offer the same QoS for online gaming and streaming.

T-Mobile has been ordered to refrain from saying that mobile broadband service offers a "comparable standard to home broadband".

Maybe T-Mobile should be reminded of its own fair use http://www.t-mobile.co.uk/services/uk/fairuse/ page.

It would be interesting to see what effect this has on T-Mobile rival advert campaigns. All six major phone networks now have mobile broadband offers.


Desire Athow Posted by Desire Athow on 15 October, 2008

Désiré Athow is the Content Editor of ITProPortal.com and has been writing technology articles for nearly a decade. You can follow him on Twitter.



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