ITPP Podcast feed

Podcast : Assessing The Business Resilience Of A Virtual Server

Mon, 1 Feb 2010 13:02:02 +0000

In this podcast, Jan Tiri, a virtualisation specialist with VMware & Steve Gold From ITProportal.com will be discussing how the differences when it comes to business resilience between a virtual and a physical server.

Podcast : Bringing PCI-DSS TO SMEs

Fri, 25 Sep 2009 11:18:04 +0100

Press organisations around the world have been printing the shocking findings of the Ponemon Institute where it was found that 79% of online businesses have suffered a data breach of some form (think customer credit card loss) and 71% of organisations are not PCI compliant

Podcast : Enisa Highlights Major Risks With The Internet Of Things

Mon, 21 Sep 2009 16:33:34 +0100

The Internet of Things is a new and exciting vision in which a variety of devices can communicate directly with each other piggy backing off of innovations

Podcast : Probing European Grant System For SMEs Working In ICT

Mon, 1 Jun 2009 11:38:20 +0100

At a time when economic bad news and unemployment is on the increase, Ben Chai, finds out that there is potential funding for businesses working in Europe.

Jim Spooner : Understand And Manage Complex IT Managements

Wed, 6 May 2009 16:37:39 +0100

In this podcast, Jim Spooner, IT service management practice lead at GlassHouse Technologies (UK) explains how consultancy helps organisations consolidate, virtualise and manage their IT environments.

Allan Bellinger – Opportunities for Learning & Development During the Crisis

Fri, 27 Mar 2009 10:24:20 +0000

In this podcast, Ben Chai, editor of Learning Technologies Magazine chats with Allan Bellinger about opportunities that exist for the learning and development department during the credit crisis.

Laura Overton – The Relevance of Learning – A Shocking Statistic

Thu, 26 Mar 2009 10:46:14 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine and Laura Overton Director of the Towards Maturity, discuss why a large proportion of respondents to their survey has answered that their organisational learning is not relevant or why they weren’t sure that their learning had an impact to their organisation.

Clive Shepherd – It’s Make or Break Time for the Learning and Development Department Part 1

Wed, 25 Mar 2009 10:55:45 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine discusses with Clive Shepherd

Laura Overton – Towards Maturity Survey

Mon, 23 Mar 2009 10:47:58 +0000

Towards Maturity is a free service to help you improve the impact of learning technologies in the workplace. In this podcast, Ben Chai, editor of Learning Technologies magazine and Laura Overton, Director of Towards Maturity, discuss some interesting discoveries from the 2009 Towards Maturity survey.

Authoring Tools and XML

Fri, 20 Mar 2009 10:07:12 +0000

Jason Miller, Learning Technologies Manager for Kaplan, discusses with Ben Chai editor of Learning Technologies magazine

Phil Green – Effective Assessment Part 1

Thu, 19 Mar 2009 10:44:40 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine discusses with Phil Green effective assessment of performance indicators and how many test questions can be unreliable and invalid.

Jeffrey Whitney – Effective Use of Learning in Mobile Technologies

Thu, 19 Mar 2009 10:33:06 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine chats with Jeffrey Whitney, Vice President at Outstart.com

Charles Jennings – How Learning and Development Should Work with Business

Sun, 15 Mar 2009 11:02:00 +0000

According to research, 70%-80% of people learn more from informal on-the job training rather than formal learning

Nigel Harrison Pt 2 –Finding the Symptoms of Business Problems that Learning is Required to Cure

Tue, 10 Mar 2009 10:59:08 +0000

In this second podcast, with Nigel Harrison, an Independent Chartered Business Psychologist, tells Ben Chai

Charles Jennings – The Skillset of the Learning and Development Professional

Mon, 9 Mar 2009 10:53:39 +0000

In the past there have been many conflicts between the Human Resources and Learning and Development departments due to conflicts in responsibilities. In this podcast, Ben Chai, editor of Learning Technologies magazine discusses with Charles Jennings, former Global Head of Learning for Thomson Reuters, where the line should be drawn and how the departments shold interoperate.

Nigel Harrison Pt1 – Linking Business Investment in Learning and Development to Business Value

Sun, 8 Mar 2009 10:57:15 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine discusses with Nigel Harrison

Jay Cross – Tomorrow Learning – Part 2

Sun, 8 Mar 2009 10:05:50 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine continues his discussion with Jay Cross, one of the early pioneers of e-Learning

Jay Cross – Tomorrow Learning – Part 1

Fri, 6 Mar 2009 10:02:04 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine discusses with Jay Cross, one of the early pioneers of e-Learning

The Training Zone – A Free Repository for Training Materials

Thu, 5 Mar 2009 10:30:07 +0000

Training Zone Features Editor, Susie Finch and Training Zone Managing Editor, Steve Roth give Ben Chai some insights into the TrainingZone.co.uk website, a repository of free training materials.

Donald Clark – The Importance of the “e” in eLearning

Sun, 1 Mar 2009 10:49:14 +0000

In this engaging podcast, Ben Chai, editor of Learning Technologies magazine debates with Donald Clark, Director of UFI, the importance of the "e" in "e" Learning.

Phil Green – The Wrong Course

Sun, 1 Mar 2009 10:34:07 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine discusses with Phil Green

Tony Buzan Part 3 - The New World Order and the Rise of Intellectual Capital

Fri, 27 Feb 2009 10:00:41 +0000

In part 3 of his interview with Tony Buzan, Ben Chai editor of Learning Technologies magazine discusses Buzan’s perspective of the 2009 Crisis Culture

Tony Buzan Part 2 – When to Create Mind Maps and How to Manage Knowledge

Mon, 23 Feb 2009 09:56:20 +0000

In part 2, Ben Chai editor of Learning Technologies Magazine continues his discussion with Tony Buzan, the inventor of Mind Maps. This podcast continues Tony's discourse on knowledge management and gives a few pointers on how to use Mind Maps effectively.

Carole Bower – Measuring the Success of an eLearning Course

Tue, 17 Feb 2009 10:30:13 +0000

In part 2 of his podcast with Carole Bower (Edvantage), Ben Chai, editor of Learning Technologies magazine discusses when to outsource and when to create an eLearning Course in-house and how to measure the success of an eLearning course.

Carole Bower – Reducing Creation of Customised eLearning Costs

Sat, 14 Feb 2009 10:26:38 +0000

In this podcast, Ben Chai, editor of Learning Technologies magazine discusses how to overcome the challenges of creating effective customised eLearning with Carole Bower.

Tony Buzan Part 1 – The Latest in Mind Map Technology

Fri, 13 Feb 2009 09:29:45 +0000

In this podcast Ben Chai editor of Learning Technologies magazine chats with Tony Buzan, the inventor of Mind Maps about the latest developments in Mind Map technology.

Podcast : Discussing The Innards Of An Effective Unified Threat Management Device

Thu, 12 Feb 2009 00:01:59 +0000

Lee David Painter who created SSL Explorer and Jim Libersky, vice president of sales at Barrier1 group, talk with Ben Chai from Incomingthought.com about the integration of different technologies that can be used to build a unified threat management device that protects against blended threats and zero days events.

Podcast : Exploring SSL-Explorer

Wed, 11 Feb 2009 01:10:20 +0000

(Note : This podcast was created before 3sp was acquired by Barracuda Networks) Lee David Painter, managing director of 3SP, and Jim Libersky, vice president of sales at Barrier1 group, talk with Ben Chai from Incomingthought.com about securing remote connectivity without the need extra devices using a single product called SSL explorer.

Podcast : All That You Need To Know (Or Almost) About Data Encryption

Tue, 10 Feb 2009 00:42:10 +0000

Peter Mitteregger, EVP for Credant Technology, and Darrell Duane, EVP of Global Field Operation, discuss with Ben Chai of IncomingThought.com about whole hard disk and data encryption

Podcast : Evaluating The Threats Of Greynets And How Companies Can Mitigate Associated Risks

Sat, 24 Jan 2009 17:12:21 +0000

Nick Sears Speaks with Ben Chai from Incomingthought.com about greynets, a concept that still baffles countless system administrators and companies.

Podcast : Tier-3 Cofounder Talks How Behaviour Analysis Can Predict Threats

Fri, 23 Jan 2009 16:40:39 +0000

In this Podcast, Peter Woollacott, co-founder and CEO of Tier-3 discusses the company's Huntsman product range and explains how it can meet security regulations and ISO 27000 series compliance issues.

Podcast : See What It Takes To Securely Process 1 Terabyte Worth Of Data Per Second Over The Web

Wed, 7 Jan 2009 02:25:19 +0000

Ravi Maira, Marketing Director at Akamai Technologies and Ben Chai of Incomingthought.com, discusse Worldwide online security and how Akamai deals with securing transactions online for the likes of Bestbuy, Amazon, Boots and BBC.

Podcast : Why Whole Hard Disk Encryption Might Be Better For Data Protection

Wed, 24 Dec 2008 08:30:43 +0000

Our own Ben Chai chats with Robert Palmer, technical evangelist with Stonewood electronics about whole hard disk encryption and why it might be better than other methods of protecting data.

Podcast : Managing Passwords Made Easy

Mon, 22 Dec 2008 17:28:48 +0000

Ben Chai of Incomingthought.com interviews Udi Mokadi, discusses how to dynamically protect the administrator passwords for your databases, OS and network devices.

Podcast - Mobile World : What Happened in 2008 and What To Expect in 2009

Thu, 11 Dec 2008 13:24:29 +0000

Wayne Scott of Podcastvoices.com asks Tim Belfall, CEO of Mobile Security Specialist Condicomobile.com, what have been the highlights of 2008 and what can be expected of the forthcoming year.

Podcast : Microsoft Chief Security Officer Shares Thoughts on Mobile Security

Mon, 8 Dec 2008 09:41:48 +0000

Ben Chai of Incomingthought.com chats with Ed Gibson, Chief Security Officer at Microsoft, about the challenges of securing mobile technology

Podcast : The Future Of Detection Technology Unravelled

Thu, 4 Dec 2008 12:31:51 +0000

Ben Chai of Incomingthought.com discusses with Yuval Ben-Itzhak, Chief Technology Officer at Finjan about the evolution of computer virus detection and the future path of Antivirus technology

Podcast : A close look at Security Organisation ISACA

Mon, 24 Nov 2008 11:39:10 +0000

Ben Chai of Incomingthought.com talks to Paul Williams, Chief of the ISACA strategy advisory group and Ron Hale, Director of security practices at ISACA

Podcast : A quick look at Authentification, Validation and Delegation in the Security sector

Thu, 20 Nov 2008 11:21:19 +0000

Ben Chai talks to Magnus Nyström, Technical Director at RSA. In this Podcast, Magnus explores Authentification, Validation and Delegation as well as vendor collaboration in the field of security

Podcast : Cloud Computing Concept Deconstructed

Thu, 13 Nov 2008 17:06:57 +0000

In this interview, Wayne Scott from Podcastvoices interviews Sajai Krishnan, CEO of Parascale on Cloud Computing and what the impact of this new paradigm could have on our lives

Podcast : Most people do not think about negative functionality in Security

Tue, 11 Nov 2008 17:20:48 +0000

Ben Chai speaks with Robert Rachwald, Director of Product marketing, from Fortify on the complex issue of Security Software Assurance and how it has morphed into a discipline involving people and processes

Defend The Flag – A New Concept in Security

Tue, 24 Jun 2008 17:04:10 +0100

How well you can protect your systems? This podcast contains insights into a new type of security training to help you defend your systems.

Podcast : Business Continuity and Security Threats

Fri, 23 May 2008 16:56:46 +0100

ITProPortal's Ben Chai interviews the Managing Director and Founder of Global Secure Systems, David Hobson; he gives us his perpective on Business Continuity and Security Threats and talks about Harry Potter, the Credit Crunch and Trojan Horses amongst other things.

Podcast : The state of Information Security in UK

Mon, 19 May 2008 08:59:57 +0100

Ben Chai chats with Chris Potter, Partner with PriceWaterhouseCoopers, and analyses a Government survey on the state of security of companies within the UK.

Podcast : The Cloud'y future of Wireless Broadband

Fri, 16 May 2008 15:55:43 +0100

Ben Chai chats with Owen Gedden about The Cloud, Europe's largest European Wireless Provider, and the future of Wireless Broadband in General

Podcast : How to Calculate ROI when building Sensitive Data Utilisation Map

Mon, 21 Apr 2008 16:01:48 +0100

In this second podcast based on The 10 Most Common Data Security Issues and How to Solve Them., Gordon Rapkin, CEO of Protegrity, examines how to calculate the Return On Investment from creating a sensitive data utilization map

Podcast : Sensitive Data Utilisation Map with Gordon Rapkin

Fri, 18 Apr 2008 15:40:54 +0100

In this Podcast, Gordon Rapkin, CEO of Protegrity, examines some of the issues in creating a sensitive data utilization map as outlined in his white paper on The 10 Most Common Data Security Issues and How to Solve Them

Podcast : Preventing Careless Data Breaches with Nick Hughes and Ben Chai

Tue, 15 Apr 2008 15:45:55 +0100

In this Podcast, Ben Chai chats with Nick Hughes, Business Development Manager of 3M Optical Systems about his white paper

Podcast : Security Threats and Social Engineering with Microsoft's Ed Gibson

Thu, 10 Apr 2008 16:03:32 +0100

Ben Chai discusses with Ed Gibson of Microsoft about Security Threats and Social Engineering in 2008

Podcast : What are the differences between ADSL and DSL?

Fri, 4 Apr 2008 16:40:48 +0100

Dipit Mistry, Senior Engineer at Lanix, tells us more about the intrinsic differences between ADSL and DSL and why the Digital Subscriber Line still remains the unchallenged favourite

Benefits of SVS

Fri, 1 Feb 2008 15:14:36 +0000

More about how a Software Virtualisation Solution can help your company

SVS- What is it?

Fri, 25 Jan 2008 15:10:33 +0000

Software Virtualisation Solution under the limelight

Redseal : The birth of the visual security map

Fri, 18 Jan 2008 09:25:18 +0000

Brian Laing, Chief Security Office at Redseal.net, chats with Ben Chai about a new product called "Security Risk Manager".

Craig Spiezle : Phishing can disrupt security ecosystems

Fri, 11 Jan 2008 17:31:05 +0000

Head Honcho from Microsoft chats with Ben

Juan Avellan : Exploring issues associated with Certificate Management

Thu, 27 Dec 2007 17:29:58 +0000

Hands on PKI and Certificate Management

John Sheedy : End point security in focus

Fri, 21 Dec 2007 17:28:43 +0000

Straight from the expert's mouth

Mark Pooley & Richard Freeman : The CCTV Conundrum

Fri, 14 Dec 2007 17:25:44 +0000

CCTV specialists, to the rescue ...

Richard Moulds on Encryption Key Management

Fri, 7 Dec 2007 08:52:12 +0000

Richard Moulds of Ncipher talks with Ben Chai

Podcast : A Day in the life of an Encryption Key

Thu, 6 Dec 2007 16:58:16 +0000

Richard Moulds, Vice President of Marketing at Cryptographic Firm Ncipher talks with Ben Chai, of IncomingThought.com, about the lifecycle, maintaining the secrecy of some big numbers and general management of encryption keys.

Before the HMRC Scandal ...

Fri, 30 Nov 2007 09:43:36 +0000

Wiser after the event.

"Digital Rights Management, worse than the Inquisition" says Sun Evangelist

Fri, 23 Nov 2007 18:14:20 +0000

Ben Chai chats with Gilles Gravier on Digital Rights Management and Privacy issues (part 2)

Gilles Gravier on Digital Rights Management

Fri, 16 Nov 2007 17:36:01 +0000

Ben Chai chats with Gilles Gravier on Digital Rights Management and Privacy issues.

Meet The Virtual Crime Scene Investigator

Fri, 9 Nov 2007 17:14:42 +0000

Ben Chai meets a Forensics expert and Head of the Computer Crime Unit at the City of London Police

Magnus Nyström discusses advances in Mobile Authentication

Fri, 2 Nov 2007 18:30:01 +0000

Ben Chai talks to Magnus Nyström, Technical Director at RSA

FIRST Interview with the Net's virtual detectives

Wed, 10 Oct 2007 19:53:38 +0100

Pedro Bustamante - The problems and future of Antivirus software

Fri, 5 Oct 2007 13:21:29 +0100

FIRST Interview with Pedro Bustamante

Fri, 5 Oct 2007 00:00:00 +0100

... Panda's Vulnerability Hitman

FIRST Interview : Rüdiger Riediger, Sun's Internal Firefighter, discusses real life emergency response situations

Sat, 29 Sep 2007 14:35:22 +0100

FIRST Interview : Rüdiger Riediger

Fri, 28 Sep 2007 00:00:00 +0100

Sun's Internal Firefighter

FIRST Interview with Terry Pudwell...

Fri, 14 Sep 2007 00:00:00 +0100

.... on the threat within

FIRST Interview with Peter Wood

Fri, 7 Sep 2007 00:00:00 +0100

Tracking down the Vista Zealot

FIRST Interview with Melanie Rieback

Fri, 31 Aug 2007 00:00:00 +0100

The Original RFID hackette

FIRST Interview with Lord Toby Harris of Haringey

Fri, 24 Aug 2007 00:00:00 +0100

Meeting with a Security-friendly lord

Interview with Dr Henry Wolfe (Part 2)

Fri, 17 Aug 2007 00:00:00 +0100

Electronic Forensics uncovered, Part deux

Interview with Dr Henry Wolfe (Part 1)

Fri, 10 Aug 2007 00:00:00 +0100

Wise Tech Guy speaks

FIRST Interview of Raffael Marty

Fri, 3 Aug 2007 00:00:00 +0100

Gives some insights on Security Log analysis

FIRST Interview with Chris Roberts on Education Part 3

Fri, 27 Jul 2007 00:00:00 +0100

Exploring the world of security and education

FIRST Interview with Chris Roberts on Education Part 2

Fri, 20 Jul 2007 00:00:00 +0100

Musings on Security and Education

Interview with Nick Sears

Wed, 18 Jul 2007 00:00:00 +0100

More about Facetime

Interview with Ross Mason of Mulesource

Mon, 16 Jul 2007 00:00:00 +0100

The OS side of SOA

FIRST Interview with Chris Roberts on Education Part 1

Fri, 13 Jul 2007 00:00:00 +0100

Random Thoughts on Security and Education

Reduce the risks associated with end point devices

Wed, 11 Jul 2007 00:00:00 +0100

GFI reveals their survey conclusions

FIRST Interview with Francisco Monserrat, Guilherme Venere & Jacomo Piccolini

Fri, 6 Jul 2007 00:00:00 +0100

Fun with three geeks

What's new over at AEP

Wed, 4 Jul 2007 00:00:00 +0100

Behind the scene of a surprising security device

Exploring The Malicious Code Museum...

Tue, 26 Jun 2007 00:00:00 +0100

The museum of Virtual Horrors

Interview with Chris Stening, MD of UK Online

Mon, 25 Jun 2007 00:00:00 +0100

Focus on UK Hosting industry

FIRST Podcast Issue 4

Fri, 22 Jun 2007 00:00:00 +0100

Altalavista FIRST....

FIRST Interview with Peter Allor

Fri, 22 Jun 2007 00:00:00 +0100

Security news from Big Blue

FIRST Interview with Adam Laurie

Fri, 22 Jun 2007 00:00:00 +0100

Securing your content physically

FIRST Interview : Tom Mullen, BT

Fri, 22 Jun 2007 00:00:00 +0100

Ben sheds some light on BT's S-Team

FIRST Interview with Simon Honey

Thu, 21 Jun 2007 00:00:00 +0100

Discover more about FIRST's CEP

FIRST Podcast Issue 3

Thu, 21 Jun 2007 00:00:00 +0100

News from Mitsubishi, BT and Chatham House

FIRST Interview : Ray Stanton, BT

Thu, 21 Jun 2007 00:00:00 +0100

How to sell FIRST to your boss

FIRST Interview with Bob Ayers

Thu, 21 Jun 2007 00:00:00 +0100

How far are your liberties safe?

FIRST Podcast Issue 2

Wed, 20 Jun 2007 00:00:00 +0100

Under the sizzling sun of Spain

FIRST Interview with Chris Roberts

Wed, 20 Jun 2007 00:00:00 +0100

In the mind of a security Veteran

FIRST Podcast Issue 1

Tue, 19 Jun 2007 00:00:00 +0100

Straight from Seville, Spain

FIRST Interview with Andrew Cormack

Tue, 19 Jun 2007 00:00:00 +0100

The life of JANET

FIRST Interview with Kurt Sauer

Tue, 19 Jun 2007 00:00:00 +0100

Skype's CSO reveals all!!

FIRST interview with Jose Nazario

Mon, 18 Jun 2007 00:00:00 +0100

A loot at Botnets and Ddos

FIRST Interview with Peter Cox

Mon, 18 Jun 2007 00:00:00 +0100

More about the world of VoIP Security

FIRST Interview with Graham Whitehead

Sun, 17 Jun 2007 00:00:00 +0100

Predicting the future of IT security

FIRST Interview with Peter Sommer

Fri, 15 Jun 2007 00:00:00 +0100

Zoom on the Computer Security

What is Simple Encryption Platform?

Thu, 14 Jun 2007 00:00:00 +0100

Removable devices are the invisble threats

FIRST Interview with Kenneth Van Wyk, Security Expert

Wed, 13 Jun 2007 00:00:00 +0100

Building security into apps

Interview with Paul Murray, Essential Computing

Tue, 12 Jun 2007 00:00:00 +0100

Your email's security and integrity

Interview with GFI Executives

Mon, 11 Jun 2007 00:00:00 +0100

Is your company underestimating end point security?

FIRST Interview with Mark Rowe

Fri, 8 Jun 2007 00:00:00 +0100

Deciphering vulnerabilities

Making Security Logs Fun

Thu, 7 Jun 2007 00:00:00 +0100

Anatomy of a security hunter

FIRST Interview with Nick Baskett

Wed, 6 Jun 2007 00:00:00 +0100

Penetrating the mind of a security consultant

Interview with Tipping Point's Seth Goldhammer

Fri, 1 Jun 2007 00:00:00 +0100

Seth spills it all

RSA shows the new ID Appliance 100

Wed, 30 May 2007 00:00:00 +0100

Appliance does some tricks

FIRST Interview : Chris Walsh - Global Information Security Architect

Fri, 25 May 2007 00:00:00 +0100

Understanding how the government influences security decisions

FIRST Interview with Raffael Marty from Arcsight

Wed, 23 May 2007 00:00:00 +0100

Enter the world of log virtualisation

Interview with Ditlev Bredhal, CEO UK2.net

Tue, 22 May 2007 00:00:00 +0100

The UK Hosting market explored

FIRST Interview : Peter Wood of First Base Technologies

Fri, 18 May 2007 00:00:00 +0100

Mr Wood introduces us to Security Penetration

FIRST Interview : John Denneny of Pentest Limited

Wed, 16 May 2007 00:00:00 +0100

Learn more about the CEP

FIRST Interview : Claudia Natanson, Diageo CISO

Thu, 10 May 2007 00:00:00 +0100

Highlight on the CEP

FIRST Interview : Arjen de Landgraaf, Joint Program Chair for FIRST

Wed, 9 May 2007 00:00:00 +0100

The Rocky Phishing Gang saga

FIRST Interview : Mike Caudill, Chairman of FIRST

Tue, 8 May 2007 00:00:00 +0100

What's new in the privacy world?

After Convergence in the LAN

Wed, 28 Feb 2007 00:00:00 +0000

Challenges Facing Global IP Carrier

Tue, 27 Feb 2007 00:00:00 +0000

Multiplay: The return to Revenue

Mon, 26 Feb 2007 00:00:00 +0000

Beyond UMA: the next step for convergence

Fri, 23 Feb 2007 00:00:00 +0000

Next Generation Networks

Thu, 22 Feb 2007 00:00:00 +0000

Collaboration is Ingenious

Wed, 21 Feb 2007 00:00:00 +0000

Quality of Service (QoS) on the Network

Tue, 20 Feb 2007 00:00:00 +0000

Multimedia Collaboration

Mon, 19 Feb 2007 00:00:00 +0000

IP Contact Centres

Fri, 16 Feb 2007 00:00:00 +0000

Switch to Managed Telephony & IP

Thu, 15 Feb 2007 00:00:00 +0000

Importance of Risk Management Strategy

Wed, 14 Feb 2007 00:00:00 +0000

Solutions for optimising across the WAN

Tue, 13 Feb 2007 00:00:00 +0000

The future of call centres?

Mon, 12 Feb 2007 00:00:00 +0000

Building your own brand of VOIP?

Fri, 9 Feb 2007 00:00:00 +0000

Peering networks for voice & enterprise

Thu, 8 Feb 2007 00:00:00 +0000

Messaging and Unified Communications

Wed, 7 Feb 2007 00:00:00 +0000

Hosted VoIP for Enterprises

Tue, 6 Feb 2007 00:00:00 +0000

VoIP in a fragmented marketplace

Mon, 5 Feb 2007 00:00:00 +0000

Infrastructure for Unified Communications

Fri, 2 Feb 2007 00:00:00 +0000

Collaboration - the ultimate application

Thu, 1 Feb 2007 00:00:00 +0000

VoIP Vulnerabilities

Wed, 31 Jan 2007 00:00:00 +0000

Mesh Networks for Enterprises

Tue, 30 Jan 2007 00:00:00 +0000

Impact of Convergence on Management

Mon, 29 Jan 2007 00:00:00 +0000

Integrated IP services

Fri, 26 Jan 2007 00:00:00 +0000

Wireless Security

Thu, 25 Jan 2007 00:00:00 +0000

Organisational responsiveness & VOIP

Wed, 24 Jan 2007 00:00:00 +0000

Unified Mobile Communications

Tue, 23 Jan 2007 00:00:00 +0000

VoIP security, protocols and standards

Mon, 22 Jan 2007 00:00:00 +0000

Security Managed Services

Fri, 19 Jan 2007 00:00:00 +0000

An Evening with SIP - the perfect host

Thu, 18 Jan 2007 00:00:00 +0000

The Real-Time Branch

Wed, 17 Jan 2007 00:00:00 +0000

Unified Communications

Tue, 16 Jan 2007 00:00:00 +0000

The Real Business Benefits

Mon, 15 Jan 2007 00:00:00 +0000

Wan Optimization for converged data

Fri, 12 Jan 2007 00:00:00 +0000

Mobile access - the hidden challenges

Thu, 11 Jan 2007 00:00:00 +0000

Exploiting Wide Area Data Services

Mon, 18 Dec 2006 00:00:00 +0000

VoIP - It's all about Quality

Fri, 15 Dec 2006 00:00:00 +0000

Enterprise Mobility Integration

Thu, 14 Dec 2006 00:00:00 +0000

Newham's Olympic Ambition

Wed, 13 Dec 2006 00:00:00 +0000

IP already plays an important role in delivering communications within the borough and has contributed significant annual savings. It is now planning the next phase of development – in time for the Olympics hosted within the borough. The extended infrastructure would create the country’s most advanced local authority ICT Network.

ENUM – implications for voice services

Tue, 12 Dec 2006 00:00:00 +0000

The future of IP Telephony?

Mon, 11 Dec 2006 00:00:00 +0000

Seamless Unified Communications

Fri, 8 Dec 2006 00:00:00 +0000

Covergence: planning for the next stage

Thu, 7 Dec 2006 00:00:00 +0000

Keith is a Principal Consultant with Xantus Consulting. He has nearly 30 years experience in the IT and telecommunications industries. His expertise includes advising corporate clients on IT strategy, the technical and commercial aspects of sourcing, change delivery and service delivery.

VOIP over Wireless

Wed, 6 Dec 2006 00:00:00 +0000

Seamless Unified Communications-Part 2

Tue, 5 Dec 2006 00:00:00 +0000

SIP - the real story

Mon, 4 Dec 2006 00:00:00 +0000

Dynamic Access Control

Fri, 1 Dec 2006 00:00:00 +0000

Mobile access - the hidden challenges

Thu, 30 Nov 2006 00:00:00 +0000

Application Traffic Management

Wed, 29 Nov 2006 00:00:00 +0000

Wan Optimization for converged data

Tue, 28 Nov 2006 00:00:00 +0000

Converging technologies

Mon, 27 Nov 2006 00:00:00 +0000

The Real Business Benefits

Fri, 24 Nov 2006 00:00:00 +0000

Commercial advantage for customer

Thu, 23 Nov 2006 00:00:00 +0000

The Move to Mobility

Wed, 22 Nov 2006 00:00:00 +0000

Performance Management & IP Telephony

Tue, 21 Nov 2006 00:00:00 +0000

Secure Mobile Connectivity-Part2

Mon, 20 Nov 2006 00:00:00 +0000

Unified Communications

Fri, 17 Nov 2006 00:00:00 +0000

LAN security, vulnerabilities, threats

Thu, 16 Nov 2006 00:00:00 +0000

Securing Unified Communications

Wed, 15 Nov 2006 00:00:00 +0000

Application Performance in IP World

Tue, 14 Nov 2006 00:00:00 +0000

Mobility Strategies now and in the future

Mon, 13 Nov 2006 00:00:00 +0000

Ensuring Voice Call across WiFi & GSM

Fri, 10 Nov 2006 00:00:00 +0000

Factors in planning VoIP & IP Podcast

Thu, 9 Nov 2006 00:00:00 +0000

Developing an IP telephony strategy

Wed, 8 Nov 2006 00:00:00 +0000

No man is an island and neither is VoIP

Tue, 7 Nov 2006 00:00:00 +0000

VoIP is one of the most talked about next-generation technologies but it shouldn't be looked at in isolation, it should be one strand of a wider convergence strategy.

As the owner of the UK's first Next-Generation Network, Phil will demonstrate why adopting an all encompassing convergence strategy, with VoIP as a key element, is essential. Using customer case studies, he will outline the benefits that customers are already achieving from implementing converged network solutions.

VoIP's Potential Cost

Mon, 6 Nov 2006 00:00:00 +0000

If companies are going to make the most of the business opportunities offered by IP Telephony, they need a comprehensive strategy for process, organisational and people changes as well as technology.

Drawing on his company’s experience of planning and implementing IP telephony for a wide range of leading private and public sector organisations, Roger outlines the essential elements for building an effective strategy.

Enhancing customer service through VoIP

Fri, 3 Nov 2006 00:00:00 +0000

Glasgow City Council is well advanced in its ambitious plan to provide the city’s 600,000 population with anytime, anywhere access to council services. Key to its Connecting a 21st Century City communications strategy is the creation of an IP network capable of handling voice, data and video media.

VoIP plays an important role in enabling GCC to deliver greater organizational flexibility and improved customer service.

VoIP - consumer revolution

Thu, 2 Nov 2006 00:00:00 +0000

Networks enabled BT to reengineer

Wed, 1 Nov 2006 00:00:00 +0000

With 10,000 home workers, BT has built up a wealth of knowledge about how to realise the benefits of flexible working. Steve Masters describes how the company uses VoIP and other IP-based systems to create new ways of working and explains the importance of managing the cultural, process and organisational challenges.

Achieving customer service excellence

Tue, 31 Oct 2006 00:00:00 +0000

The Dick Lovett Group, a specialist dealer of prestigious car marques including Porsche, Ferrari and BMW, has installed a VoIP network that has transformed its customer service capability.

The group wanted to maximise the use of its resources between sites and identify incoming calls according to a specific manufacturer’s brand and location. It also needed to integrate its telephone system with other applications to provide more comprehensive information for high quality customer management.

Global customer service with VoIP

Sun, 29 Oct 2006 00:00:00 +0100

A strong customer focus has seen Razorgator grow to become one of the world's largest online marketplaces of its type. Such an approach in a B2C marketplace requires extensive systems and human resources to maintain.

The broader benefits of VoIP

Fri, 27 Oct 2006 00:00:00 +0100

Research into the adoption and use of VoIP and convergence shows that there is a spectrum of benefits to be gained. Peter Hall looks at the evidence for productivity and performance improvements from IP communications as well as some of the factors that can cause companies to under achieve.

Next generation communications

Thu, 26 Oct 2006 00:00:00 +0100

With reference to case studies of next-generation customer service implementations, Martin Hill-Wilson shows how converged communications technologies offer new ways of managing all aspects of the customer life cycle.

IP Futures Discussion

Wed, 25 Oct 2006 00:00:00 +0100

IP06 - VoIP for the Entreprise, Fujitsu’s way

Mon, 23 Oct 2006 00:00:00 +0100

Fujitsu Managed Services might not be a name you see everyday in computer magazines, but behind the scene it is a networking “jack of all trade” with a presence in almost every major IT fields in the UK.

IP06 - A Glimpse of Office Communicator 2007

Mon, 23 Oct 2006 00:00:00 +0100

In an ITProPortal.com exclusive Interview, Paul Duffy provides us with an insight of Microsoft’s forthcoming Office Communicator 2007 Server and client and tells us all about it. For more information on Office Communicator, check Microsoft's dedicated section.