About us
Tom Arbuthnot
Tom Arbuthnot works as a consultant at Modality Systems providing planning, design and deployment of all aspects of Microsoft Unified Communications and integration with existing enterprise telephony environments. Tom is a Microsoft MVP for Lync and is actively involved in the global Unified Communications community via Twitter, Microsoft TechNet Forums, Lync’d Up blog and is a founding member of Microsoft UC User Group London. He holds a BSc degree in Management from Loughborough University and various technical certifications including Cisco CCNA Voice and Lync 2010 MCIPT.
Articles by Tom
Software & Apps
Turn off call/call waiting sounds in Lync Client
By default, when you're on a call in Lync, and you get a second incoming call, you will get both a toast and a ‘pip' sound played to alert you to the second incoming call....
Software & Apps
How to block and upgrade unwanted Lync clients
If your company has been using Lync since Lync's previous versions and incarnations, such as Office Communications Server (OCS), then there may be a variety of Lync clients within...
Software & Apps
Preview of the new Lync client on Windows 8
A while back I received a copy of the Windows 8 developer preview install. One of the first things I was interested to see was how my beloved Lync would perform on the new...
Software & Apps
How to integrate your Twitter and LinkedIn Status via Lync
As you may already know, the Lync APIs allow you to integrate Lync into other applications. We can already see this integration when using Microsoft applications to see the Lync...
Software & Apps
The Lync 2010 switchboard
In many phone systems, an Attendant or Operator Console is an expensive addition. Lync 2010 conveniently includes a free software attendant console right out of the box. The...
Software & Apps
How to federate Office365 Lync with Lync On-Premise
The ability to integrate on-premise systems with their Office 365 counterparts (federation) is a major attraction to many corporations as it allows users to seemlessly communicate...
