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Adam Miller

Adam Miller

Contributor

Adam Miller is a senior strategy consultant, focussing on IT Service Management. He has been with GlassHouse Technologies since July 2008 working across a wide range of engagements in the UK, Europe, and Latin America. Previous to that, he has worked for Wavex Technologies and Wincor Nixdorf, as a Client Services Manager and Regional Service Manager respectively. He has been in the IT industry for 8 years since graduating from the University of Hull with a degree in Computer Science and Information Engineering.


Articles by Adam Miller

Does ITSM/ITIL become more important when businesses consider outsourcing?

Does ITSM/ITIL become more important when businesses consider outsourcing?

24 Feb 2011

In a previous post, Adam Miller at GlassHouse Technologies explored whether or not ITSM had changed to adapt to the proliferation of cloud computing. He argued...


How has ITSM had to change in order to adapt to the cloud pay-as-you-go model?

How has ITSM had to change in order to adapt to the cloud pay-as-you-go model?

28 Jan 2011

With the cloud often touted by industry sources as having the potential to provide huge savings for organisations, the contribution of IT Service Management...

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