Ben Chai
Ben Chai works at Lanix UK Limited helping businesses to gain competitive edge via technology. He was one of the first UK engineers to receive both the prestigious Microsoft MCSE and Novell MCNE qualifications and qualify as a Microsoft Certified Trainer. For a number of years Ben Chai was Technical Marketing Director of a leading UK Microsoft partner where he led a team of consultants and engineers providing Windows business solutions to the financial and oil industries such as Citibank, Natwest, United Bank of Switzerland. He has been the editor for several UK Windows magazines and written books on Microsoft products.
Articles by Ben Chai
Office 365 in Action at the Olympics
"Putting the world's greatest brands at the heart of the world's greatest sporting events" is the slogan of iLUKA Marketing Limited, a company that specialises...
Presence for Lync Mobile Phone Users
Presence information is an essential component of the Office 365 Lync offering. When using any Instant Messenger (IM), there are built-in status options that a...
Mobile Phones Now Lync-ed In With Office 365
Mobile phone support for Lync 2010 in Office 365 was addressed on 11 December 2011 when Microsoft released the first version, completely transforming...
The Power Of Exchange ActiveSync On Mobile Phones
Exchange ActiveSync is a protocol optimised to work with the mobile phone provider's high-latency and low bandwidth networks and enables the mobile phone user...
The New Improved Office 365 Mobile Phone Offering
At the launch of Office 365, many felt that its mobile phone support was limited both in functionality (Exchange 2010 only) and the devices supported. Indeed,...
National Security Protection From Office 365
The import and export of defence and military related technologies is a sensitive issue that is subject to a variety of stringent regulations. Countries are so...
Another TIC In The Box For Office 365?
In November 2007, a mandate known as the Trusted Internet Connection (TIC) initiative was issued to help reduce cyber security attacks on US government...
A Credit For Office 365 Service Levels
As service level agreements (SLA) go, the Microsoft consolidated SLA is actually quite easy to read. The SLA is only six pages long and applies to commercial,...
Four Benefits Of Office 365 Web Apps
In previous articles, we've mentioned how Microsoft Office 365 Web Apps are not as feature-rich as their local counterparts, for example, the Office 365 Word...
One Important Point About Office 365 Patches/Updates
One benefit for businesses using Office 365 is the ease in which their systems can be updated with the latest patches. This benefit can translate into...
Business Impact Of A Cloud Crash
It's a key question every business needs to ask, regardless of who its potential cloud service provider is - especially businesses that are more...
Lync 2010 Saves Open University £2 Million
Headquartered in Milton Keynes and catering to over 250,000 students with centres in 13 regions around the United Kingdom and in most European countries, The...
Note AB Switches From Google Docs To Office 365
As the on-going cloud wars between Office 365 and Google Docs continues, Microsoft recently scored another win over Google, with electronics manufacturer,...
Word Web App for Keyboard Enthusiasts
Office 365's Word Web App has two important views - Editing View (default) and Reading View. Many users of the on-premises versions of Office 2010 are used to...
Information Rights Management in Office 365 Documents
Information Rights Management (IRM) provides the world of Office 365 with far more control over the degree of document access and security allowed. For...
