Ben Chai works at Lanix UK Limited helping businesses to gain competitive edge via technology. He was one of the first UK engineers to receive both the prestigious Microsoft MCSE and Novell MCNE qualifications and qualify as a Microsoft Certified Trainer. For a number of years Ben Chai was Technical Marketing Director of a leading UK Microsoft partner where he led a team of consultants and engineers providing Windows business solutions to the financial and oil industries such as Citibank, Natwest, United Bank of Switzerland. He has been the editor for several UK Windows magazines and written books on Microsoft products.