Emer was appointed President – BT Global Services UK in August 2010. In this role, she leads BT Global Services’ UK business outside of the government and health sectors, reporting directly to CEO, Jeff Kelly. She is a key member of BT Global Services’ leadership team. Throughout her career, Emer has demonstrated her ability to lead and maintain major customer relationships – for example, by securing a renewal of BT’s contract with Unilever valued at €173 million in July 2010.