About us
Industry Expert
Geoff Izzard
Geoff Izzard has over 16 years of experience as a strategic consultant, with a principal focus upon the communications industry. His primary focus has been on business management and ensuring that the technology supports the business through and beyond any business change.
Articles by Geoff
Security
Disaster Recovery Won’t be a Disaster With ITSM
05 Jan 2011
News
IT Service Management (ITSM) is as much a concept as it is a practice. With many more organisations moving IT support functions onto an ITIL framework, there are clear processes...