Tag: business intelligence
Results 1 to 10 of 27
Cognos Performance 2008
IBM Forum Centre, Heathrow, UK, on the 14th of October 2008
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Desktop security does not equal data security
I tend to associate Consumer Reports more with great consumer product reviews that include nice Harvey Ball charts than I do with security stats
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Royal Mail's Online Customer Service Cuts Email Queries By Half
Ask Sarah, Royal Mail's brand new online customer service, has been an outright success since it was launched at the beginning of June 2008
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Business Continuity – We Have a Plan!
Many organisations get hung up on the goal of producing “the plan” as the be-all and end-all of their business continuity project
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UK’s SAP User Group Goes Awry To Recent Rise In Support Price
SAP user group in UK showed its reluctance to the recently announced price hike in software support services to its customers, in a rather gloomy economic environment
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Who’d be a business continuity Manager? – Project Yourself!
You spend ages doing business impact and risk analyses, developing and implementing a strategy, and conducting awareness and training campaigns
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Bad Customers, Good Customers: How to Identify them?
If we can identify which customers are profitable, then it stands to reason that you can build a profile of what a good customer looks like
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Message-driven SOA - what goes around?
Starting from when I was running IBM's MQSeries business, in the 1990s, I learnt a big lesson about seeing things from the user point of view. We had a great messaging product, and it started the EAI (Enterprise Application Integration) market rolling
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Information Overload – Coming at you from all directions
Apparently 2008 will be the year of information overload according to Canadian research giants Basex. Each day we are exposed to 300 emails on our Blackberry; spam on our computer
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Royal Mail Signs Logica CMG To Provide Business Intelligences Services
The Post Office has signed a five year contract with Logica CMG to help it in implementing two new Business Intelligence systems which is part of its new drive to boost profitability and how the Post office reacts to changes in the market
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