Tag: business process management
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CRM cannot be just another "information island” Can It?
Application software is frequently introduced into companies piecemeal, with little thought about integration with existing systems
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Business Continuity – We Have a Plan!
Many organisations get hung up on the goal of producing “the plan” as the be-all and end-all of their business continuity project
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UK’s SAP User Group Goes Awry To Recent Rise In Support Price
SAP user group in UK showed its reluctance to the recently announced price hike in software support services to its customers, in a rather gloomy economic environment
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Don’t Let Business Continuity Get Your Backup
Your computer backups and vital records are, by definition, critical to your recovery in the event of a disaster. So it is absolutely essential that they are accessible if they are ever needed in anger
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Bad Customers, Good Customers: How to Identify them?
If we can identify which customers are profitable, then it stands to reason that you can build a profile of what a good customer looks like
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Electronic purchasing : people, process and change management
The latest technology that is user focused and easy to use should not need vast swathes of training or management to be successful and to that end many barriers to change will be broken down.
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Corporate iPhone : What are the implications?
The applications, hardware and security that will make the iPhone so usable needs be set up and maintained, especially as new features are deployed almost on a monthly basis, irrespective of country of location
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e-Procurement : Devil's in the detail
The implementation of a structured process that does the 'running' work for a user will enable them to enrich their own workflow and position
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UK businesses wasting £2.7bn on ringing round for IT
The great British obsession with ‘haggling’ is a thing of the past when it comes to buying IT, says Birmingham based technology services provider, Probrand.
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Successful e-procurement : more than great technology
In the private sector, the degree to which organisations adopt change management strategies is often driven by threats to the business or customer dissatisfaction rather than business benefits.
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