CRM cannot be just another "information island” Can It?

Application software is frequently introduced into companies piecemeal, with little thought about integration with existing systems

FRI 08 AUG. 2008 |Featured in: News

Do Vendor Marketing Messages Make Any Real Impact With Potential Customers?

I find that there is often a huge disconnect with the IT vendor marketing messages and hype with what actually interests the customer

THU 31 JULY 2008 |Featured in: News

Software Selection Process Can be a Minefield, Why Make it More Complicated

Whether selecting software, an advertising agency or building a new terminal, we would all like to feel that we have examined all the options, from every angle and eventually chosen the best solution to suit our needs at the most competitive price

TUE 29 JULY 2008 |Featured in: News

The War Goes On - Effective Risk Management

A company's objectives, its internal organisation and the environment in which it operates are continually evolving and, as a result, the risks it faces are continually changing

WED 23 JULY 2008 |Featured in: News

Collaboration Tools Are Key To Effective Workflow Within Entreprises says Survey

Today internal teams are demanding effective collaboration and the CTO has to find the appropriate tools that create an environment where his users can collaborate and manage projects effectively

WED 16 JULY 2008 |Featured in: News

Choosing the Right IT Solution For Your Company : A Huge Challenge

More firms are turning to automation for a variety of their operational and compliance functions to meet today's fast-paced business and regulatory requirements

THU 10 JULY 2008 |Featured in: News

The Greatest Show on Earth – The London Olympics

The 2012 London Olympics is in effect one of the biggest and most complex projects in recent British history

THU 03 JULY 2008 |Featured in: News

The Missing Links : Linking Front and Back Office Functions to Staff Workflow

To achieve effective customer based process management it is necessary to implement the right technologies that seamlessly link front and back office functions and staff workflow

THU 03 JULY 2008 |Featured in: News

UK Businesses Now Expect Emails To Be Answered Within 30 Minutes says Survey

A third of UK businesses continue to expect an email response to their new business enquiries within two hours according to the annual Vodafone Critical Response Time Index

WED 02 JULY 2008 |Featured in: News

Reviewing Working Practices

It is always a good idea to review working practices and personal productivity. Businesses can do this by examining the way their staff work and identify what are the top time wasters

TUE 01 JULY 2008 |Featured in: News