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Small Businesses Fail to Keep Pace with technological change : Report

Recent research conducted by Lloyds TSB Business and the SERTeam from The Open University points to the fact that Britain's small businesses are slow to embrace technological change.

Figures published show that nearly a quarter of small firms acknowledge that they find it hard to keep up with technological change, a whopping 13% still don't use email and 30% do not see the Internet as their (primary) source of information.

It does not come as a surprise then that nearly half of them do not see technology bringing improvement to their working environment.

But even then, small businesses surveyed are keen to acknowledge the growing importance of IT in their businesses. Almost half of them say that it has helped cutting costs and the same amount credit technology was vital to keep their business competitive.

With the falling cost of IT services and equipment, half of small businesses have manage to spend on average around £400 monthly on computers, software and internet connections.

According to Stephen Pegge, head of communications for Llyods TSB Businesses, ‘Small firms have tended to limit their use technology to communicate and organise information, but, have been slower to wake up to the opportunities these tools might present for purchasing, production and distribution.’

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.