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Free Linux help provider Qunu answers our Questions

Qunu's Murray Gray posted a comment regarding the article I wrote on Qunu. He points out to the fact that as a help-seeker you do not need to have an IM working but you need to if you are providing help and advice. A similar model has been setup by Livechat (opens in new tab).

Qunu has been a runaway success with over 1100 experts already signed up, more than 4000 sessions 'donated' and an average of 1750 searches every day. That's for a start.

One thing that is also quite interesting to see is that ‘how they intend to make money?’ This came out as the top question in their Frequently Asked Questions section.

It would be an excellent idea if they could strike a deal with Dell to push their services on a Linux-equipped machine. Imagine connecting your Linux computer to the internet and almost instantaneously getting someone from Qunu to help you and hold your hand.

That would probably cost them much less than having dedicated support teams and would allow quite a few geeks to earn some side money easily. Perhaps, a joint venture with Ether might help?

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.