Disorganised Crime

Are online criminals competent? Guy Kewney writing in The Register thinks not:

"At the time, that seemed good sense. In fact, it turns out to have been hideously naive, because it made two unjustified assumptions. First, it presumed that the gangsters were competent, and second, it assumed they would be able to protect their turf. Two examples of internet hacking show that this isn't the case."