SugarCRM and WebEx are extending their partnership. The first step is that Sugar Professional from SugarCRM, Inc. will be available via the new WebEx Connect application grid.
Sugar Professional is one of the leading commercial open source CRM application, serving more than 800 customers in over 40 languages.
Sugar Professional is a flexible CRM solution that provides a single view of customer interactions across sales, marketing and service. Sugar Professional improves business performance by offering best-in-class campaign management, opportunity tracking, account management, sales forecasting and customer support capabilities while delivering advanced reporting and collaboration tools.
Sugar Professional is one of the many applications users will be able to access through their personal WebEx Connect workspace and the WebEx Connect grid of partner applications.
WebEx Connect is the first application platform specifically designed for on-demand collaboration and third party application integration. Powered by the MediaTone Network, a unique composite collaboration and application platform, WebEx Connect will allow users to integrate data from multiple applications and create a collaborative workspace custom designed for their particular workflow and business process.
By leveraging open Web 2.0 protocols and collaborative WebEx connector APIs, WebEx Connect will make it easy for developers to adapt on-demand, desktop and enterprise applications to the platform or create new composite applications.