Skip to main content

SugarCRM to Deliver CRM via New WebEx Connect

SugarCRM and WebEx are extending their partnership. The first step is that Sugar Professional from SugarCRM, Inc. will be available via the new WebEx Connect application grid.

Sugar Professional is one of the leading commercial open source CRM application, serving more than 800 customers in over 40 languages.

Sugar Professional is a flexible CRM solution that provides a single view of customer interactions across sales, marketing and service. Sugar Professional improves business performance by offering best-in-class campaign management, opportunity tracking, account management, sales forecasting and customer support capabilities while delivering advanced reporting and collaboration tools.

Sugar Professional is one of the many applications users will be able to access through their personal WebEx Connect workspace and the WebEx Connect grid of partner applications.

WebEx Connect is the first application platform specifically designed for on-demand collaboration and third party application integration. Powered by the MediaTone Network, a unique composite collaboration and application platform, WebEx Connect will allow users to integrate data from multiple applications and create a collaborative workspace custom designed for their particular workflow and business process.

By leveraging open Web 2.0 protocols and collaborative WebEx connector APIs, WebEx Connect will make it easy for developers to adapt on-demand, desktop and enterprise applications to the platform or create new composite applications.

Désiré Athow
Contributor

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.