VoIP's Potential Cost

If companies are going to make the most of the business opportunities offered by IP Telephony, they need a comprehensive strategy for process, organisational and people changes as well as technology.

Drawing on his company’s experience of planning and implementing IP telephony for a wide range of leading private and public sector organisations, Roger outlines the essential elements for building an effective strategy.

• Setting realistic goals

• Maximising existing network investments

• Fundamentals Do’s and Don’t’s

• Driving and delivering business value

• Planning for convergence

Listen to this interview