Factors in planning VoIP & IP Podcast

The key rules for developing a business case that gives an organisation the best chance of maximising the benefits from their investment in VoIP and IP networks.

This includes advice on:

• Who should be involved in scoping the project

• How to define the scope for business performance improvement

• Engaging suppliers to share the benefit vision

• Realistic assessment of the full costs of implementing VoIP and IP networks

• Setting measurable post-implementation targets

• Tracking benefits achieved

Listen to this interview