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CIOs evolve for the modern enterprise

Another significant development from the CIO Connect Census 2007 was the categorisation of CIO profiles, with their own priorities and characteristics. Building on research by Brinley Platts, the Census outlined Paratrooper, Consultant, Professional and Executive type CIOs:

Paratrooper CIOs tend to come with their sleeves rolled up and are primarily concerned with updating the organisation's IT infrastructure:

72% say refreshing the current infrastructure is a major or significant challenge.

Consultant CIOs tend to focus on redesigning business processes rather than concerning themselves directly with the underpinning technology and are putting more effort into business benefits measurements, to ensure that tangible results are delivered: 66% believe that IS's most critical value lies in improving business processes.

For Professional CIOs delivering key business information is also high up the list. Of all of the CIOs, this group sees the pursuit of new business opportunities as a current driver for IS investment, and they are prepared to spend proportionately more on application development this year to support that drive.

Customer loyalty and confidence is high on the Executive CIO's agenda with as many as 60% seeing customer service as a "significant" issue and so most likely to be looking for new multi-channel customer channels through new IS developments.

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.