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Could business support applications be the answer to ERP’s HR shortfalls?

74% of today’s business systems are now computerised compared to just 5% in the 1960’s, yet as the functionality of ERP systems advance and improve, Human Resources are being left behind and have to make do with compromises and poor integration, states an independent report commissioned by HRM software development company, Miracle Dynamics.

The survey, highlights the dramatic development of ERP and evolution of MRP and MRPII throughout the past 4 decades and surmises how a new technology, Business Support Applications, will step in to fill the gaps, particularly in terms of HR functionality that ERP systems just don’t provide.

Whilst ERP giants have managed to serve the needs of the general buyer, they have been unable to respond to the specialised needs of this particular market place. The problems faced are due to payroll and HR legislation being country specific and the levels of security demanded by HR departments.

Solutions such as Microsoft’s Dynamics NAV ERP provides the classic ERP applications suite but has very limited HR functionality and no international payroll. Likewise, SAP supports HR but has gaps in areas such as property management, fleet management and pensions.

Established IT expert and founder of the Miracle Group, Alan Frost believes that a new business model, Business Support Applications (BSA) is rapidly evolving to fill this gap and deliver a complete business solution.

“Whilst the BSA concept has not yet been fully developed into a product definition, at Miracle Dynamics we are already looking to stretch the boundaries of our HR applications to include those areas that the main ERP vendors have either ignored or addressed with limited functionality”, explained Frost.

“The scope of BSA is clearly driven by the functionality gaps in current offerings. When companies are looking for effective solutions, it’s important to consider those emerging specialists who are poised to address this gap in the market”.

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at ITProPortal.com where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.