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MessageLabs Launches Next Generation Version Of Email Archiving Service

MessageLabs, a provider of integrated messaging and web security services to businesses worldwide, today announced the launch of v3.0 of its Archiving service.

A pioneer in the software as a service industry, MessageLabs is the first managed service provider to offer email archiving suited to all three major archiving needs: email storage management, legal discovery and regulatory compliance.

According to research conducted by Osterman Research, 49 percent of organizations that today do not have an archiving system expect to implement a solution by the end of 2008.

Much of the interest in archiving is being driven by rapidly growing email databases - Osterman Research data shows that message stores are growing at an average of 35 percent annually.

Inbox size management is a pain point for both IT teams and end users, requiring most organizations to implement mailbox size quotas that are tedious and time-consuming to manage.

"Regulations, such as FRCP in the US, plus court requirements place the burden of fast legal discovery of messaging on all businesses," said Michael Osterman, President, Osterman Research.

"According to a recent survey conducted by Osterman Research, the average time investment to complete just one discovery request is 17 person-hours - 60 percent of messaging decision makers considers discovery requests to be a painful or disruptive process."

Offered as a managed service, MessageLabs Archiving Service safely archives all internal and external email communications while ensuring complete privacy and total data security.

The service also provides rapid, on-demand access to email after it has been archived.

Customers with legal discovery and compliance needs can continue to rely on MessageLabs for these robust archiving needs while new functionality will reduce storage requirements and lessen the amount of time users spend managing their mailbox size.

"As email archiving becomes a necessary and sought after tool for businesses worldwide, organizations have a choice in using an in-house or hosted solution," said Jos White, President, MessageLabs.

"MessageLabs hosted solution frees businesses from the expense and effort involved with storing vast amounts of email in-house as well as the potential resulting network inefficiencies. With easy-to-use functionality such as search and retrieval, supervision and reporting capabilities, messaging policy set-up and enforcement and 100 percent privacy and data security, MessageLabs satisfies every archiving business requirement with one, comprehensive hosted archiving service."

Confirming the demand for archiving services over the last 12 months, MessageLabs Archiving Service has increased its customer base by 126 percent and more than 50 percent of those customers now deploy five or more of MessageLabs managed security services, including Anti-Spam, Anti-Virus, Image Control, Content Control and Web Security Services, emphasizing the convenience of having all messaging and security services integrated with one vendor.

For US-based investment management firm Segall, Bryant & Hamill, regulatory compliance was the main reason for implementing the MessageLabs Archiving Service.

"Other solid business reasons also played a part," said Gregg Mehr, MIS Director, Segall Bryant & Hamill. "We wanted an email archiving service that would be absolutely reliable and at the same time reduce the workload of the IT department whose time was being drained chasing misplaced emails. The MessageLabs system automatically and reliably archives and retrieves email with guaranteed storage integrity."

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.