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Talktalk Broadband Hits Capacity Problem

The Independent (opens in new tab) via (opens in new tab) reports that Talktalk, the broadband offshoot of Carphone Warehouse, is facing some severe capacity constraints in some parts of UK.

Talktalk, which is famous for saying that Broadband should be a right, not a privilege, has given away free broadband, bundled with its local and international phone service and line rental.

According to the report, an email sent from Carphone Warehouse Chief Executive, Charles Dunstone, highlighted the fact that all exchanges within the 0208 areas of London were affected by intermittent bandwidth problems, especially during peak time periods.

These have generated about 2000 complaints over "non-connectivity issues" although Carphone Warehouse is already aware of the problem and has stepped up effort to ensure that there will soon be enough capacity to cope with the demand.

It is not known whether part of Carphone Warehouse to improve capacity will include using Intelligent Broadband Management Solutions like the Sandvine PTS 14000 (opens in new tab) which the company has already purchased.

Carphone Warehouse is the third largest broadband provider after BT and Virginmedia, with 2.5 million users.

Désiré Athow

Désiré has been musing and writing about technology during a career spanning four decades. He dabbled in website building and web hosting when DHTML and frames were en vogue and started writing about the impact of technology on society just before the start of the Y2K hysteria at the turn of the last millennium. Following an eight-year stint at where he discovered the joys of global tech-fests, Désiré now heads up TechRadar Pro. Previously he was a freelance technology journalist at Incisive Media, Breakthrough Publishing and Vnunet, and Business Magazine. He also launched and hosted the first Tech Radio Show on Radio Plus.