Electronic billing is the electronic delivery and presentation of financial statements, bills, invoices, and related information sent by a company to its customers.
Electronic billing is also referred to as the following:
EBPP — electronic bill presentment and payment
EIPP — electronic invoice presentment and payment
Certain electronic billing applications also provide the ability to electronically settle payment for goods or services.
Customers of banks and billing companies can use the internet or the phone to conveniently remit payments as well as access their billing information.
The service is also supported by customer service representatives (CSRs) contacted directly by the consumer to facilitate payments or receive general assistance and answer questions.
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